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  • Blended Learning
  • Developing People
    • Leading in Work 4.0
    • Coaching leaders and professionals
    • Leading in a Coaching Mode
    • She is Strong – women in leadership
    • Personality Profiling
      • Insights Discovery
      • Belbin team role profiling
      • Enneagram
    • Building resilience for a volatile world
    • Personal Mastery
    • Time to Think™
  • Developing organisations
    • Diversity, Equity & Inclusion
    • Developing strategy for a volatile world
    • Creating an organisation for the future
    • HR 4.0 Building a HR Team that Works
    • Talent development
    • Agile
      • Mastering an agile mindset & behaviours
      • Leading with Agility
      • Setting up Agile teams
      • Developing an agile culture
  • How we work
    • Our training options
    • Our purpose and principles
    • Our International Organisations
    • Our Team
    • CSI
  • Our Clients
    • Testimonials
  • Blog
  • Contact Us
Read more about the article Formula One customer service training

Formula One customer service training

  • Post author:radiantWEB
  • Post published:21 October 2013
  • Post category:Info Hub/Uncategorised

One training project that has been exciting for us, both in terms of the design and the delivery, has been our ‘Formula 1 Customer Service Training’ which we specifically developed…

Continue ReadingFormula One customer service training
Read more about the article 2 simple steps to bring your WSP to life

2 simple steps to bring your WSP to life

  • Post author:radiantWEB
  • Post published:30 May 2018
  • Post category:Info Hub/Uncategorised

To many HR professionals, Workplace Skills Planning (WSP) is a dreary imposition – something to “get over” and then forget about until next year. But it doesn’t have to be…

Continue Reading2 simple steps to bring your WSP to life
Read more about the article Burnout – passion imploding

Burnout – passion imploding

  • Post author:radiantWEB
  • Post published:14 May 2018
  • Post category:Info Hub/Uncategorised

Burnout is a topic that we increasingly have to deal with; in our consulting as well as in coaching, both in Germany as well as South Africa. To understand the…

Continue ReadingBurnout – passion imploding
Read more about the article Presenting with confidence – interview

Presenting with confidence – interview

  • Post author:radiantWEB
  • Post published:19 April 2018
  • Post category:Info Hub/Uncategorised

Have a look at what our SAFTA winning Actor and consultant Brent Palmer has to say about dealing with nerves and confidence when standing in front of people in this…

Continue ReadingPresenting with confidence – interview
Read more about the article How stressed are we really?

How stressed are we really?

  • Post author:radiantWEB
  • Post published:18 April 2018
  • Post category:Info Hub/Uncategorised

In 1998, 30, 000 adults from the USA were asked how much stress they had experienced in the last year. They were also asked whether they thought stress was harmful…

Continue ReadingHow stressed are we really?
Read more about the article IntuGreat – our unique women in leadership programme

IntuGreat – our unique women in leadership programme

  • Post author:radiantWEB
  • Post published:19 September 2017
  • Post category:Info Hub/Uncategorised

We are very excited to announce our new programme IntuGreat – it picks up on the currently very relevant topic on the lack of women in senior and top management.…

Continue ReadingIntuGreat – our unique women in leadership programme
Read more about the article Our beliefs about customer service

Our beliefs about customer service

  • Post author:radiantWEB
  • Post published:14 May 2014
  • Post category:Info Hub/Uncategorised

For us, Customer Service is not a list of policies and standards that need to be fulfilled in order to serve the customer. Or let’s rather say “not only”… It…

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Read more about the article Sharing our thinking: changing habits in a busy world

Sharing our thinking: changing habits in a busy world

  • Post author:radiantWEB
  • Post published:14 March 2014
  • Post category:Info Hub/Uncategorised

In this article we reflect on some latest thinking in the fields of behavioural and organisational change and find some interesting connections. We also found some links to our own…

Continue ReadingSharing our thinking: changing habits in a busy world
Read more about the article What Mandela teaches us about leadership

What Mandela teaches us about leadership

  • Post author:radiantWEB
  • Post published:16 December 2013
  • Post category:Info Hub/Uncategorised

With all that has been posted and said about our MADIBA in the past few days, we have compiled views and thoughts on him as a leader that resonate with…

Continue ReadingWhat Mandela teaches us about leadership
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